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Privacy Policy & Health Information Collection Statement

Voice Science™ is an independent speech pathology private practice. 

Level 2/161 Collins St, Melbourne

ABN 78133518339

We are proudly an Australian owned business, established in 2013. 

You may contact Voice Science™ for any queries relating to this privacy policy or your health information.

Voice Science™ needs to collect information about you for the primary purpose of providing a quality service to you. In order to thoroughly assess, diagnose and provide therapy, we need to collect some personal information. If you do not provide this information; we may be unable to treat you. This information will also be used for:

  1. The administrative purpose of running the practice;
  2. Billing either directly or through an insurer or compensation agency;
  3. Use within the practice if passing your case to another speech pathologist within the practice for your ongoing management;
  4. Disclosure of information to your doctor’s, other health professionals on your consent
  5. In the case of insurance or compensation claim it may be necessary to disclose and/or collect information that affects your return to work.

We do not disclose your personal information to overseas recipients.

You have the right to gain access to the information held by Voice Science about you.

Voice Science™ needs to collect information about you for the primary purpose of providing quality treatment. In order to fully assess, diagnose and treat you, we need to collect some personal information from you. This information will also be used for the administrative purposes of running the practice such as billing you or through an insurer or compensation agency.

Voice Science™ may disclose information regarding diagnosis or treatment to your doctor or other treatment providers only with your consent. In the case of insurance or compensation claims, it may be necessary to disclose and/or collect information that affects your treatment and return to work. Voice Science will not disclose your information to commercial companies. Your written consent will be obtained at the start of your treatment in order to carry out the above activities. 

Information at Voice Science™ is stored securely and only practice staff have access to it. Voice Science™ takes all reasonable steps to ensure that information collected about you is accurate, complete and up-to-date. You may have access to your information on request and if you believe that any of the information is inaccurate we may be able to amend it accordingly. If you do not provide relevant personal or health information, in part or in full, to Voice Science™ it may result in an incomplete assessment. This may impact on diagnosis and the following therapy that is provided. Any concerns that you may have about this policy or about your management can be directed to our clinic manager.

Privacy statement: Your information, it’s private

National Code of Conduct

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