Communicate with Empathy

Episode 18
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Communicating with Empathy

Choosing to be empathetic tends to go pretty well when everything is going to plan.

But it’s when situations unravel, and tensions arise in a relationship that you really run the risk of blowing your stack and abandoning the soft skills needed to communicate respectfully.

No one is perfect, especially when misunderstandings arise.

It’s terrific in hindsight to run through all the better things you could have said to smooth tensions and restore rapport but what about in the heat of the moment?

What have you got going for you there?

You can never really check out of empathy.

It’s an active choice and knowing the moments when you’re at the highest level of risk for communicating without empathy will insure you from mishaps that could really ruin your reputation, credibility and even personal or career success.

In today’s episode of The Little Shot™, you’re going to learn why on average many people choose to not communicate with empathy.
You’ll also learn 7 Strategies to use in Difficult Situations so that you can Communicate with Empathy more effectively.

The Little Shot™ is here to build your communication in lots of little shots until you become a Big Shot communicator (in the nicest possible way). Ready for some expressive fuel?

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Communicate with Empathy

Episode 18

This little shot is scheduled for 10 am on Tuesday the 8th of September. If you arrive here earlier, don’t forget to turn on notifications via the YouTube premiere button so you can be first to know once the mini-tutorial pushes live.

Difficult situations call for more empathy so today I want you to think about what factors might be getting in your way.

How are you going to choose to be more empathetic when stressed, distracted or time-poor? Write a goal. Get it in action. And let me know how you go.

And if you need more strategies you should check out our Social Skills Programs for Adults & High Performance Communication Programs. 

Thank you so much for watching. I hope this Little Shot episode has inspired you and given you a small nudge to take care to communicate with empathy.

If you enjoyed this episode, let me know by giving it a thumbs up.

I’m also taking questions for season 2, so feel free to reach out with any topic requests that you’d like me to cover in coming episodes.

Finally, this content takes time to make and gives me the most joy if it adds value by affirming your communication.

I firmly believe in everyone’s right to communicate with confidence and comfort. if this is something you believe in too, can you do me a favour and share it on your social media or with people that matter to you. It might really give them some tools they need to get ahead and start speaking with more impact. That, alone, can make our world a better place.

Be well & stay shiny!

Ciao for now!



Cameron, C. & Hutcherson, Cendri & Ferguson, Amanda & Scheffer, Julian & Hadjiandreou, Eliana & Inzlicht, Michael. (2019). Empathy Is Hard Work: People Choose to Avoid Empathy Because of Its Cognitive Costs. Journal of Experimental Psychology: General. 148. 10.1037/xge0000595. https://psycnet.apa.org/record/2019-20830-001 


Decety, Jean & Cowell, Jason. (2014). Friends or Foes: Is Empathy Necessary for Moral Behavior?. Perspectives on Psychological Science. 9. 525. 10.1177/1745691614545130. https://pubmed.ncbi.nlm.nih.gov/25429304/

What Is The Little Shot™?

The Little Shot™ pops live every Tuesday at 10 am AEST in the form of mini shots for your communication that hit hard like a good espresso ☕️!

What do you Get?

Weekly expressive fuel to give your communication competitive advantage. The Little Shot™ episodes are so powerful they could even substitute for your morning coffee shot. And remember, lots of Little Shots, make A Big Shot! If you want to be a big shot communicator, these episodes will assist you in getting there.

Get Your Question featured on a future The Little Shot™ Episode.

If you have a question about communication, submit it via email direct to Sarah (hello@thevoicescience.com) and she will give you a tailored answer in a future episode.

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