Accent (n) /ˈæksɛnt/“A distinctive way of speaking associated with a particular group of people, typically based on differences in phonology or intonation across geographic regions or social groups” - Deprez-Sims and Morris, 2010.
Or, simply – Someone who sounds different to you. Accents in the workplace should not be a set back. In fact, does this even beg to question? Not to us. If you have ever wondered about the impact of accents in your workplace, you better keep reading. Let’s explore this topic, in full transparency.
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Should your employee reduce their accent?
Value Judgments, Accents & Bias
Same same but different... huh?
Accents do not necessarily make a person unintelligible
Take some responsibility for communication breakdown
Communicating effectively is like doing the tango. Yes, one person may have slightly more difficulty. Maybe they don’t know the steps precisely. In dance, we see if the experienced dancer provides a strong lead, the dance is seamless.
Keep reading to find ways to boost your interaction in a multilinguistic workplace as an employer or leader.
Try These StrategiesTips for increasing communication ease at work
#1. Ensure minimal background noise to enhance your listening ability.
#2. Ask specific questions to clarify communication breakdowns.
#3. Clarify information as soon as possible.
Shall we tango?
Deprez-Sims, Anne-Sophie, and Scott B. Morris. “Accents in the Workplace: Their Effects during a Job Interview.” International Journal of Psychology 45.6 (2010): 417-26. Web.
Everyone has an Accent, Roberto Rey Agudo, The New York Times, July 14, 2018
Accent Discrimination: Let’s Call the Whole Thing Off, Raquel Magalhaes